Careers At Northland Industrial Truck Company

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Human Resources Generalist

Department: Administration
Location: Wilmington, MA

NITCO, a leader in the material handling industry is looking for a passionate team member as a Human Resources Generalist in our Wilmington, MA location.

  • Co-ordinate new hire employee process, producing offer letters, requesting references, adding new starter details to HRIS system.

  • Leave administration - Process FMLA requests
  • Act as the first point of contact for all day to day queries and ad hoc requests via telephone, email and face-to-face, both internally and externally, e.g. employment verification's, benefit questions, password resets, etc.
  • Assist with Benefits Open Enrollment and year end processing activities.
  • Participate in performance review process, Annual Salary Review and Bonus processing for employees.
  • Assist with compliance reporting and periodic audits as needed
  • Ensure that all sites comply with US Employment/DOL postings
  • Support Managers in all matters relating to HR including guidance regarding terms and conditions, absence, performance matters, flexible working etc.
  • Assist VP of HR in the internal advancement and promotion of internal employees.
  • Respond to requests for management and numerical information as required, eg. Monthly and quarterly headcount, sickness absence reporting etc.
  • Input information into our Safety Management software, prepare safety reports, complete safety questionnaires etc.


  • Microsoft Office, Outlook, HRIS, Internet
  • Able to perform Accounting tasks
  • Able to handle heavy workloads and prioritize own work
  • High level of integrity and professionalism
  • Responsible with confidential and sensitive information
  • Consistency in task completion and response time
  • A flexible approach, able to cope with a constantly changing environment and priorities


  • Bachelor degree in HR or equivalent experience
  • Must be authorized to work in the US


  •  3 years' experience in an Human Resources role is required, preferably in a multi-state environment. 
  • Experience with HRIS systems and internet/intranet
  • Proficiency in Microsoft PowerPoint, Word, Excel, Outlook
  • A good understanding of payroll, benefits and labor compliance is desirable
  • Experience working with sensitive and confidential information

Functional Competencies:

  • Proactive
  • Strong attention to detail
  • Resilient
  • Good communication skills, written and verbal
  • Demonstrate self-initiative and sense of urgency
  • Confidence in work; decisiveness; exercise independent judgment with immediate duties
  • Prioritize diligently and work efficiently
  • A high level of tact and diplomacy is essential
NITCO offers a generous benefits package.

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